If you have previously applied for a self-exclusion as a foreigner using your FIN or passport number, you are required to check your exclusion status in person at NCPG. National Council On Problem Gambling. A Self-Exclusion is a joint commitment between yourself and the Casino. The Casino should endeavor to stop you from gambling with them, and you agree on your part not to attempt to re-open any further accounts.

For more information on the casino Self-Exclusion Program, visit the Illinois Gaming Board’s website or call 1-877-YOU-QUIT. Next Up In Politics. Casino Exclusion Orders. What are the different types of Casino Exclusions available? Please click here for more information. How do I apply for a casino self-exclusion order? If you are a Singapore Citizen or Permanent Resident here, you can apply for self-exclusion using your SingPass. Click here to apply for it. About Us; The Team; Advertise with Us.

Ruling

Found for the Casino - Genting may have some provision arrangement with FSB but operate on their own license and would not share self exclusions.

Read our Genting Casino Review.

Player's Complaint

I opened an account with Genting but have now found out they have a white label agreement with FSB. I have previously self excluded from that group and therefore request that my deposits are refunded. They have stated that they are not part of FSB and therefore don’t have access to their database. This is in contradiction to Blacktype who hold a separate GC license but still have access to the FSB database and have identified previously that I have self excluded from a company within the FSB white label group.

1 Response

Hi steele321 - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to help you in this instance. While Genting may have some provision agreement with FSB to provide games, payments or other services, they operate on their own UKGC license. This means that they manage their player database independently of FSB and do not share player details with this company. As such a self exclusion at an FSB managed property would not carry over to Genting.

Sorry we cannot be of more help.

ThePOGG

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Voluntary Exclusion Program

Purpose

As a result of legislation passed in 2003, the IGC maintains the Voluntary Exclusion Program (VEP) allowing individuals to self exclude from all Indiana casinos by completing just one form. The VEP went into effect on July 1, 2004.

Enrollment

Singapore Casino Self Exclusion Status Template

A person may sign up at any Indiana casino, at the IGC office in Indianapolis or with a designated problem gambling treatment provider for one year, five years or lifetime exclusion. The list of excluded persons is confidential. In order to sign up for the VEP, an interested participant must fill out a Request for Voluntary Exclusion form in person, witnessed by a gaming agent or IGC designee. The participant must complete the form of their own free will and not be under the influence of alcohol, controlled substances or prescription medication. Once enrolled, it is the responsibility of the VEP participant to stay away from gaming areas of the casinos. A photograph will be taken at the time the person requests voluntary exclusion.

Our office is open during the hours of 8:15 A.M. to 4:45 P.M.
For your convenience, please call 317-234-3600 to ensure that someone is available to process your application.

Removal

Singapore Casino Self Exclusion Status Requirements

Singapore Casino Self Exclusion Status Check

A person may, upon the expiration of the selected term of voluntary exclusion, request removal of his or her name from the Voluntary Exclusion Program (VEP). A person making a request for removal must do so in writing, on the appropriate form. The Request for Removal form may be completed at the IGC office in Indianapolis, an Indiana casino location or by US mail. A person making a request for removal by US mail must properly complete the form, and submit it to the Indiana Gaming Commission, 101 W. Washington St., East Tower, Suite 1600, Indianapolis, Indiana, 46204. A copy of valid government issued photo identification must be included for the removal application to be accepted and approved. The person is not removed from the VEP until the IGC accepts this form and notifies the person in writing that he/she is removed from the VEP.